Last updated: June 26, 2025
By accessing or using SHiS ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms apply to all users, including administrators, technicians, and clients accessing the customer portal.
You may use SHiS only for lawful purposes and in accordance with these Terms. You agree not to: • Use the Service to store or transmit malicious code or conduct unauthorised access to any system. • Attempt to reverse-engineer, decompile, or extract the source code of the Service. • Use the Service in a way that exceeds your plan's usage limits or disrupts service for other customers. • Resell, sublicense, or white-label the Service without written authorisation (exception: white-labelling is permitted on Business and Enterprise plans as described in your plan).
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at security@s-his.com if you suspect unauthorised access. We will not be liable for losses resulting from unauthorised use of your account.
SHiS is offered on a subscription basis. Fees are billed monthly or annually in advance. All fees are non-refundable except where required by law or stated otherwise. We reserve the right to change pricing with 30 days' notice. Continued use after the notice period constitutes acceptance of the new pricing.
You own your data. We do not claim any intellectual property rights over the content you input into the Service. You grant us a limited licence to store and process your data solely to provide the Service. On termination, you may export your data within 30 days; after which it will be deleted.
We target 99.9% uptime on Professional plans and 99.99% on Enterprise plans. Planned maintenance is announced at least 48 hours in advance. We are not liable for downtime caused by third-party infrastructure (Cloudflare, Turso, etc.) or events beyond our reasonable control.
Either party may terminate the subscription at any time. On termination, your access to the Service will cease at the end of the current billing period. We may suspend or terminate your account immediately for material breach of these Terms, non-payment, or conduct that puts other users at risk.
To the maximum extent permitted by law, SHiS Technologies shall not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, or goodwill. Our total liability for any claim shall not exceed the fees paid by you in the 12 months preceding the claim.
These Terms are governed by and construed in accordance with the laws of France. Any disputes shall be subject to the exclusive jurisdiction of the courts of Paris, France.
For legal inquiries: legal@s-his.com SHiS Technologies, [Registered Address]